Terms of Service
Last updated: [12-12-2025]
Welcome to KutztownFlowers.com. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
1. Use of the Website
You agree to use this website for lawful purposes only. You must not misuse the site, interfere with its operation, or attempt unauthorized access to any part of the platform.
2. Products & Availability
All floral arrangements are subject to availability. Because flowers are seasonal and perishable, substitutions of equal or greater value may be made when necessary to ensure timely delivery and quality.
Product images are representative and may vary slightly due to seasonal availability and design variations.
3. Ordering & Payment
All prices are listed in USD unless otherwise stated
Payment must be completed at checkout
Orders are not confirmed until payment is successfully processed
We reserve the right to cancel or refuse any order due to suspected fraud, incorrect pricing, or availability issues.
4. Delivery Policy
We strive to deliver orders on the selected date; however, delivery times are not guaranteed and may be affected by:
Weather conditions
Incorrect address details
Recipient unavailability
KutztownFlowers.com is not responsible for delays caused by circumstances beyond our control.
5. Cancellations & Changes
Order changes or cancellations must be requested as early as possible
Same-day or custom orders may not be eligible for cancellation
Once an order is prepared or out for delivery, changes may not be possible
Please contact customer support promptly for assistance.
6. Refunds & Satisfaction Guarantee
Customer satisfaction is important to us. If you are not satisfied with your order, please contact us within 24 hours of delivery. Refunds or replacements may be offered at our discretion, depending on the situation.
Due to the perishable nature of flowers, refunds are not guaranteed once delivery is completed.
7. Intellectual Property
All content on KutztownFlowers.com, including text, images, logos, and designs, is the property of KutztownFlowers.com and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
KutztownFlowers.com is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products, to the fullest extent permitted by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.
10. Governing Law
These Terms of Service are governed by the laws of the State of Pennsylvania, United States, without regard to conflict of law principles.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact Us
For questions regarding these Terms of Service, please contact:
Email: info@kutztownflowers.com