1. Use of the Website

You agree to use this website for lawful purposes only. You must not misuse the site, interfere with its operation, or attempt unauthorized access to any part of the platform.

2. Products & Availability

All floral arrangements are subject to availability. Because flowers are seasonal and perishable, substitutions of equal or greater value may be made when necessary to ensure timely delivery and quality.

Product images are representative and may vary slightly due to seasonal availability and design variations.

3. Ordering & Payment

• All prices are listed in USD unless otherwise stated

• Payment must be completed at checkout

• Orders are not confirmed until payment is successfully processed

We reserve the right to cancel or refuse any order due to suspected fraud, incorrect pricing, or availability issues.

4. Delivery Policy

We strive to deliver orders on the selected date; however, delivery times are not guaranteed and may be affected by:

• Weather conditions

• Incorrect address details

• Recipient unavailability

KutztownFlowers.com is not responsible for delays caused by circumstances beyond our control.

5. Cancellations & Changes

• Order changes or cancellations must be requested as early as possible

• Same-day or custom orders may not be eligible for cancellation

• Once an order is prepared or out for delivery, changes may not be possible

Please contact customer support promptly for assistance.

6. Refunds & Satisfaction Guarantee

Customer satisfaction is important to us. If you are not satisfied with your order, please contact us within 24 hours of delivery. Refunds or replacements may be offered at our discretion, depending on the situation.

Due to the perishable nature of flowers, refunds are not guaranteed once delivery is completed.

7. Intellectual Property

All content on KutztownFlowers.com, including text, images, logos, and designs, is the property of KutztownFlowers.com and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

KutztownFlowers.com is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products, to the fullest extent permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.

10. Governing Law

These Terms of Service are governed by the laws of the State of Pennsylvania, United States, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact Us

For questions regarding these Terms of Service, please contact:
Email: info@kutztownflowers.com